Marking: Do NOT mark products or boxes with a pen. Do NOT apply adhesive tape (not ESD safe). Apply removable labels to a safe location.
Fault description: Do include a brief fault description (in English) with the defective product. If a fault is intermittent or hard to duplicate, please be specific. We cannot read your mind.
Packing: You are returning electronic assemblies, not vegetables - please pack properly.
Patience: Please be patient, both repair and shipping will take some time. We will ship repaired / replaced boards by regular or registered air mail.
iNet ships nationwide. Please see below available shipping methods for provinces outside Metro Manila. Please see our proforma invoice for the valid amount.
For Metro Manila Delivery: We deliver door to door within Metro Manila free of charge for orders of eight thousand pesos and above.
For Orders below eight thousand pesos, we do meetup on the following locations:
Meetup: Makati City Hall area | Century City, Makati | Guadalupe LRT Station | Buendia LRT Station.
We ship via LBC and JRS Express. Additional charges will apply.
We send the tracking number to you by email or SMS or social media accounts when your order is shipped.
You can go directly to the LBC/JRS Express Tracking Page.
We stand behind our products. However, your satisfaction is our goal and we do realize that sometimes you may want to return the items you purchased. You can return your items for any reason within 3 days of receipt.
We do not resell products as "new" which have been returned. If you return a new product, a 30% open box charge will be applied. Normally you will receive a refund including purchase amount and any applicable taxes minus shipping charges and open box charge.
Shipping charges are not refundable under any circumstance. After 3 days, all product issues will be addressed by iNet's standard warranty.
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